Getting Started with DesktopServer 5.0

If you are a DesktopServer 3.9.x user and are wanting to run DesktopServer 5.0 for the first time, there may be a few steps you will want to take in order for version 5.0 to function properly. While you can have both a legacy version and version 5.0 installed simultaneously, it is important to be certain that you are only running one at a time.

To run DesktopServer v5.0, make sure that any previous versions of DesktopServer are not in your resident memory.

  • If a previous version of DesktopServer is running, from the main menu, select, “Stop or restart the web and database services.”
  • Click ‘Next’
  • Select, “Stop the web and database services.”
  • Click, ‘Next’
  • Select ‘Close’
  • Verify that DesktopServer has been removed from resident memory
  • Start DesktopServer v5.0
    • For Windows Users
      • If the option to create a desktop icon was selected during installation, you can choose between double-clicking on this or you can open Windows Explorer and navigate to c:\Program Files\DesktopServer and double-click on the DesktopServer.exe file
      • Read the DesktopServer License Agreement and click, “Agree”
    • For Macintosh Users
      • Open finder, Select Applications, and double-click on the DesktopServer icon
  • If this is the first time you are running DesktopServer v5.0, you will see a warning. Click, ‘Open”
  • Read and agree to the DesktopServer License Agreement
  • Determine whether you wish to run DesktopServer in Express or Professional Mode.
    • For Express Mode, no login credentials are needed
    • For Professional Mode, your credentials will be required
For testing purposes, we recommend that you choose professional as it will allow you to test the more robust features of DesktopServer
  • If you selected Express Installation, DesktopServer will automatically update to the latest core files
  • For Professional Installation, enter your credentials
    • Upon entering your credentials, DesktopServer will automatically update the latest core files as well as all files needed for professional functionality
  • Once you have selected the additional services you would like to activate, select the ‘Start’ Button
  • Windows users will now be prompted to allow DesktopServer to make changes to their system
  • Macintosh users will now be prompted to enter their administrative user credentials
  • You will now be at the DesktopServer Main Menu

Similar Posts