How to Verify that DesktopServer v3.9.x Services are Not in Resident Memory on Windows OS

  • open your Task Manager by right-clicking on your Taskbar and selecting “Task Manager.”
  • If available, select the “More details” drop-down option
  • Select the “Details” Tab
  • Click to sort Name Column by Ascending Order
  • Verify that DesktopServer.exe, DesktopServerHelper.exe, httpd.exe, and mysqld.exe are not running
  • If any of these services are running, select the service and click the ‘End task’ Button

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